If you receive an inappropriate message on TCG Mark, you can report it directly from the conversation. TCG Mark reviews every report to keep the marketplace safe.
What counts as an inappropriate message
Harassment, bullying, or threats
Spam or unsolicited advertisements
Scam attempts or phishing links
Offensive or abusive language
Requests to complete transactions off-platform
How to report a message
Open the conversation that contains the message.
Find the specific message that violates the guidelines.
Tap the report option on the message.
Follow the prompts to submit your report.
What happens after you report
The TCG Mark team reviews every report. The offending user may receive a warning, have messaging privileges restricted, be temporarily suspended, or be permanently banned.
How to block a user
You can block a user from their profile page. Blocking prevents them from sending you messages and hides your profile from them. To unblock, return to their profile and reverse the action.
Tips for handling inappropriate messages
Do not delete the conversation before reporting — the message history is needed for review
Do not engage — report and block instead of responding
Save screenshots if needed
Keep personal information private — never share phone numbers, email, or payment details in chat
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