Returen, Refunds & Disputes
Request returns, open disputes, and understand buyer protection policies.
7 articles
How to Request a Refund or ReturnStep-by-step guide for submitting refund and return requests on TCG Mark orders.
I Received a Damaged Card — What Do I Do?How to document damage, submit a claim, and get a refund or return for a damaged trading card.
TCG Mark Buyer Protection PolicyOverview of TCG Mark's buyer protection flows for refunds, returns, and disputes.
How to Open a DisputeWhen and how to open a dispute on TCG Mark, including direct disputes and escalated requests.
Understanding Dispute StatusesWhat each dispute status means on TCG Mark and the typical flow from open to resolved.
I Received the Wrong Card — What Do I Do?How to submit a refund or return request when you receive the wrong card in your TCG Mark order.
Partial Refund Resolutions ExplainedWhen and how to request a partial refund on TCG Mark, including limits and how it compares to full refunds.